Live Stream Network policies
Shipping, Returns, and Refunds
Last updated July 17, 2026. Pre-launch policy; legal review required before public launch.
Shipping
Shipping price, destination eligibility, and estimated timing must be shown at checkout. Vendors must provide tracking and ship within their disclosed handling window.
Returns
Unless a clearly disclosed category exception applies, customers may request a return within 30 days of delivery for unused goods in original condition. Final-sale, personalized, perishable, hygiene-sensitive, and digital goods may be excluded where lawful.
Problems and refunds
Damaged, incorrect, missing, or materially misdescribed orders should be reported within seven days of delivery. Approved refunds return to the original payment method. Contact support@livestreamnetwork.tv before sending an item back.